Feedback & complaints
If you have feedback to give or a complaint to make about your experience with Sparke Helmore, we want to hear about it.
Please use our feedback & complaints form below. Alternatively, please contact our Risk & Compliance Manager on +61 2 9260 2504 or the relevant National Practice Group Leader:
- Commercial Insurance—Chris Wood
- Corporate & Commercial—Shannon Platt
- Government—Stuart Marris
- Statutory Lines of Insurance—James Johnson
- Workplace—Catherine Wilkinson
If you use our feedback form, we will try to acknowledge your response within one business day of receipt. If we need to investigate your matter, we will try to deal with it—or tell you what we are doing to deal with it—within five business days. If we have to investigate, we will keep you up to date with our progress.