Quality and consistency through collaboration

Credit information policy

Who does this policy apply to?

Sparke Helmore Lawyers [ABN 78 848 387 938] (we, us, our) is an Australian law firm operating as a partnership from nine offices across Australia, Spamil Pty Ltd [ABN 59 828 738 349] is a company that provides services to the partnership (together known as Sparke Helmore Lawyers).

Sparke Helmore Lawyers provides legal services in a range of practice areas, including insurance, workplace relations, corporate, commercial and projects and construction. Our services primarily involve providing legal advice and representation in legal matters.

When we provide services to  individuals on the basis of payment not being required for at least 7 days, we are a "credit provider" within the meaning of the Privacy Act 1988 (the Privacy Act) in relation to the credit provided.   

What credit information do we collect and hold?

We collect and hold credit information relating to you for the purpose of determining your ability to pay for the services we provide within the required time. We collect this information directly from you.  We do not collect credit information or credit eligibility information about individuals from credit reporting bodies.  

Why do we collect, hold, use and disclose this information?

Sparke Helmore Lawyers only collects, holds, uses and discloses credit information and credit eligibility information (such as your name, address, your gender and repayment and default history with us) to assess your ability to pay for the services we provide and for the purpose of arranging for debt collection where you have not paid our invoice within the required period.

We may disclose this information to debt collection agencies if you do not pay our invoices. Prior to disclosing your personal information, including credit information to a debt collection agency, we will provide you with written warnings and advise you in writing that referral of your invoice(s) to a debt collector is the next step.

We do not disclose credit information to entities outside Australia.

How to access or seek correction of your credit information

Please refer to the section on access set out in our Privacy Policy

Contact for privacy issues and complaints

Please refer to the section on this issue in our Privacy Policy

Version: 1

Approved by: Audit & Risk Committee

Date of approval: 11 September 2014