Who are we?
Sparke Helmore Lawyers [ABN 78 848 387 938] (we, us, our) is an Australian law firm operating as a partnership from nine offices across Australia, Spamil Pty Ltd [ABN 59 828 738 349] is a company that provides services to the partnership (together known as Sparke Helmore Lawyers).
Sparke Helmore Lawyers provides legal services in a range of practice areas, including insurance, workplace relations, corporate, commercial and projects and construction. Our services primarily involve providing legal advice and representation in legal matters.
What privacy laws do we comply with?
We comply with the Privacy Act 1988 and, where applicable, State or Territory legislation in relation to health information.
What types of personal information do we collect?
In this policy, the term 'personal information' means information or opinion about an identified individual, or an individual who is reasonably identifiable. One type of personal information is 'sensitive information', which includes information about an individual's health, genetics, race, political opinion or membership, religion, philosophical beliefs, union membership, sexual preference and criminal record.
Examples of the types of personal information which we collect include contact details, medical reports and records, financial records, employment records, injury reports, investigation reports and witness statements, criminal records and membership details. We may also collect a wide range of sensitive information in association with legal matters.
How do we collect, use & disclose personal information
Collection of personal information
Use and disclosure of personal information
How do we collect personal information?
How do we use and disclose personal information?
Protecting your information
We will hold your personal and health information in either our electronic databases or in our physical files. We use a range of IT and physical security systems to protect your personal information.
Sending personal information overseas
We will not disclose your personal information to an overseas recipient, except where required for the purposes of providing legal advice or representation to a client. In those limited circumstances, personal information may be sent to any country relevant to the particular matter.
We will not use your personal information for direct marketing purposes unless you have provided express consent or your consent can reasonably be implied from the circumstances in which we collected the information. If we send you marketing material we will ensure that you can 'opt-out' of receiving any future marketing material. In relation to direct marketing via electronic means, such as email, we comply with the Spam Act 2003 and in relation to telephone marketing we comply with the Do Not Call Register Act 2006.
You can access our Credit information policy here.
You may request access to any information we hold about you or request that we make corrections to that information. However, by law we may refuse to allow you access to information in certain circumstances including where the information is subject to legal professional privilege.
If we refuse to allow you access to your personal information held by us, we will explain why.
If you want to access your personal information held by us, request a correction be made to your personal information or make a complaint about how we have handled your personal information, please contact:
- By post, addressed to:
Privacy Contact Officer
Sparke Helmore Lawyers
PO Box Q1164, QVB Post Office
Sydney NSW 1230
- By email, at email@example.com
- By phone, on 02 9260 2504
Approved by: Audit & Risk Committee
Date of approval: 11 September 2014