Sparke Helmore Lawyers has partnered with the Australian Pro Bono Centre to commission and coordinate the filming of an educational video series to support the Centre's Client Management and Self-Care Guide.
The videos depict various dramatised scenarios that may arise when a lawyer is advising or assisting a pro bono client experiencing significant disadvantage, trauma or mental ill-health, and are to be used as an aid in navigating appropriate ways to deal with difficult matters and behaviour.
"The work of pro bono lawyers often involves listening to accounts of and advising on emotional, tragic or traumatic experiences. It's understandably difficult for the client and lawyer when discussing such matters" said Hannah Rose, Head of Pro Bono & Community.
"These videos are a tool to facilitate discussion amongst lawyers about how they can effectively communicate with and support a client, while ensuring their own wellbeing."
The Guide, which was launched last year, was developed to equip pro bono lawyers with the skills they need to work with vulnerable clients and was collaboration between the Centre, Sparke Helmore, Henry Davis York, Clayton Utz, McCabes, others across the legal sector and mental health experts.
You can view the Guide and clips on the Pro Bono Centre's website here.