Industry-recognised expertise. Leading national practice.
As a leading provider of CTP legal services nationally, we have a proven track record in managing catastrophic and fraudulent claims, and defending litigated claims—representing licensed insurers and scheme agents in every state and territory of Australia. CTP insurers battling a surge of suspicious claims need lawyers who can help manage claim portfolios with pragmatism and efficiency.
Our pragmatic approach to claims management has an emphasis on early resolution, “set and stick” reserving and cost effectiveness. By challenging traditional algorithmic thinking and placing innovation at the centre of our work, we achieve superior results at the portfolio level.
Our lawyers have industry-recognised expertise in specialist areas, including major and catastrophic, intricate medical and fraudulent claims—and complex liability disputes and damages. We also manage unmeritorious claims on a portfolio basis, represent our clients in interactions with Strikeforce Raven (the Police CTP fraud squad), and advise on blameless accident legislation and case law, and existing CTP scheme reform.
Clients seek our support when designing and implementing claims systems, and undertaking strategic audits and reviews covering risk analysis and suitability of reserves. They also ask us to develop tailored programs for claims staff, including guides and manuals to assist in assessing liability
Clients ask us to write submissions for both claims assessment and medical assessment matters and for legislative reform and regulatory control of CTP schemes. We also engage in CTP industry forums, providing realistic advice on outcomes and management strategies across a range of jurisdictions and dispute resolution services.
Clients value our pragmatic, down-to-earth approach and the skill and tenacity with which we defend high-value or high-profile claims.
What others say
Winner, Australasian Law Awards, Insurance Specialist Firm of the Year 2018, 2017 & 2016